Digital Post Cards - Frequently Asked Questions

Frequently Asked Questions.

Q :	How do your Digital Postcards work?
A :	The Digital Postcard is a web page created when you fill out and submit your postcard information . We notify your recipient via email that a postcard is waiting at our post office. You can modify our standard email messages thus making then more personal.

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Q :	Is there a way to customize my postcard's layout?
A :	Yes. You can select pictures, colors, backgrounds, and music files. You can even link to any picture and sound anywhere on the internet.

Q :	Can I enhance my postcards with pictures or music files already on my home computer?
A :	Yes. This is quite easy. Simply follow our instructions and upload the file to our server. Only files with extensions JPG, JPEG, GIF, MID, AU, WAV, or AIF can be used.

Q :	I can't believe this service is free, when will I have to pay?
A :	Writing, reading and sending our Digital Post Cards costs you nothing. Sponsored advertising pay for our services. That is why you see those banner advertisements on our Post Office Page.

Q :	Can you track the sender of a threatening anonymous postcard?
A :	We keep a log of the postcard's time and claim numbers as well as the sender's IP address. Internet Service Providers that support criminal investigations can use this data to identity a culprit if it becomes necessary.

Q :

Do you record and resell names and email addresses?

A :

We take our user's privacy very seriously. We do not make email addresses available to anyone. We strongly disapprove of spamming. You won't receive any unsolicited email as a result of using our post office.
Names and email addresses are logged for statistical evaluation only. Statistical evaluation of our site’s user profile assists us in constantly improving to meet the needs of our many users.
Advertising sponsors also need to analyze a web site's traffic, performance and target audience.

Q :	Can anyone read my postcards?
A :	Only the recipient and you can access your digital postcards. Each card has a unique ID number and cannot be viewed without entering this number.

Q :	How about computer viruses and digital postcards?
A :	We eliminate possible malicious codes e.g. a JavaScript bombs from postcards before they are saved on our server. Because we do not transmit executable binaries to your computer, "conventional" computer viruses can not be transmitted with a digital postcard.

Q :

What are cookies. Are they really necessary?

A :

A cookie is a chunk of information that some web sites save to your browser's cookie file. Cookies are commonly used for saving user passwords and IDs on some web sites - so you won't need to re-enter them all the time. They are also used on some commercial web sites to store items in your "shopping basket". Only the same web site can read the information from its cookie file. Some advertisers use cookies to ensure that their ads will be displayed to to a given user over a specific time period.

Q :	I corrected my postcard but my favorite music seems lost.
A :	Don't worry, the music changed but the program will remember your choice anyway. Just don't touch the music selection.

Q :

Postcards sent to me seem to be lost. Is this a bug?

A :

No. We have located all "missing" postcards. There are several possible reasons why you were not able to find your postcard.
The most common reason: Some browsers or Internet Service Providers e.g. AOL browsers, don't support the basic functions that are required to pick up digital postcards.
Here's how you get your postcard anyway:
Simply Click Here and complete the email. You will automatically receive detailed instructions to find your post card.
Hint for AOL users: Install Netscape

Q :	I loose my information when I return to a form. Why?
A :	You are using an older browser like Internet Explorer 2.x or 3.x. These browsers do not save inputs when you click the BACK button to return to a form. We have implemented a work-around for these browsers and the postcard program tries to save as many inputs as possible. Netscape and Internet Explorer 4.0 save inputs, so you should upgrade to one of these.